Legal Information

Last updated: April 20, 2026

Chefdivaondemand Store is operated by Horizon et al LLC, the legal entity that represents and bears full legal responsibility for all commercial activity conducted under the Chefdivaondemand Store brand. California Entity File Number: 201915010291.

This website, operating under the trade name Chefdivaondemand Store, is owned and operated by Horizon et al LLC, a legally registered limited liability company in the State of California. All contractual obligations, consumer rights claims, and legal communications are the responsibility of Horizon et al LLC.

Legal Business Name Horizon et al LLC
Trading / Store Name Chefdivaondemand Store
State of Formation California, USA
Entity File Number 201915010291
Registered Address 19218 Pinnacle Court, Redding, California 96003, United States
Email [email protected]
Phone +1 (530) 241-5100

2. Terms & Conditions

Last updated: April 21, 2026

By accessing or placing an order through chefdivaondemand.com, you agree to be bound by the following terms. Please read them carefully before purchasing.

2.1 Acceptance of Terms

Your use of this site constitutes your full acceptance of these Terms & Conditions. Horizon et al LLC reserves the right to update these terms at any time. Continued use of the site after changes are posted constitutes acceptance of revised terms. The effective date is displayed at the top of this section.

2.2 Products

All products listed are handcrafted, artisan-made wooden furniture and home décor items. Because each piece is made by hand from natural wood, slight variations in grain, color, and dimension are inherent characteristics, not defects. Product images are representative; actual items may vary slightly in appearance.

2.3 Pricing & Payment

All prices are listed in US Dollars (USD) and are subject to change without notice. Applicable sales tax will be calculated at checkout based on your shipping address. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is processed securely; we do not store full card details on our servers.

2.4 Order Confirmation

An order confirmation email constitutes acknowledgment of receipt, not acceptance of your order. Horizon et al LLC reserves the right to cancel any order due to product unavailability, pricing errors, or suspected fraud, and will issue a full refund in such cases.

2.5 Intellectual Property

All site content—including text, images, logos, product photography, and design—is the property of Horizon et al LLC or its licensors and is protected under applicable US copyright law. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

2.6 Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. Any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Shasta County, California.


3. Privacy Policy

Last updated: April 21, 2026

Horizon et al LLC, operating as Chefdivaondemand Store, is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

3.1 Information We Collect

  • Personal identifiers: Name, billing/shipping address, email address, phone number.
  • Transaction data: Order history, products purchased, payment method type (not full card numbers).
  • Device & usage data: IP address, browser type, pages visited, referring URLs (via cookies and analytics tools).
  • Communications: Messages sent to customer support.

3.2 How We Use Your Information

  • Process and fulfill your orders, including shipping notifications.
  • Respond to customer service inquiries.
  • Send transactional emails (order confirmation, tracking updates).
  • Improve our website and product offerings through aggregated analytics.
  • Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.3 Cookies

We use essential cookies to maintain your shopping cart session and preference cookies to remember your settings. Analytics cookies (e.g., Google Analytics) help us understand site usage. You may disable non-essential cookies in your browser settings, though some site features may be affected.

3.4 Data Retention

Order records are retained for a minimum of 7 years to satisfy US tax and accounting obligations. Personal data no longer required for business or legal purposes is deleted or anonymized.

3.5 Your Rights (California Residents — CCPA)

Under the California Consumer Privacy Act, you have the right to:

  • Know what personal information we collect and how it is used.
  • Request deletion of your personal data, subject to legal retention requirements.
  • Opt out of the sale of your personal information (we do not sell personal data).
  • Non-discrimination for exercising your rights.

To submit a privacy request, email [email protected] with the subject line “Privacy Request.” We will respond within 45 days.

3.6 Third-Party Processors

We share data with trusted service providers solely to operate our store (payment processors, shipping carriers, email platforms). These processors are contractually bound to protect your data and may not use it for any other purpose.


4. Shipping Policy

Last updated: April 21, 2026

4.1 Shipping Rate

We charge a flat shipping fee of $4.99 per order for deliveries within the contiguous United States.

4.2 Processing Time

Because all items are artisan-made, please allow 3–7 business days for order preparation before your item ships. You will receive a tracking number via email once your order has been dispatched.

4.3 Estimated Delivery

Standard estimated delivery is 5–10 business days after shipment, depending on your location and carrier availability. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or holiday periods.

4.4 Shipping Area

We currently ship to addresses within the United States only. We do not ship to PO Boxes, APO/FPO addresses, or US territories at this time.

4.5 Damaged Shipments

If your order arrives visibly damaged, please photograph the packaging and item immediately and contact us at [email protected] within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.


5. Returns & Refunds

Last updated: April 21, 2026

5.1 Return Window

You may return eligible items within 30 days of the confirmed delivery date. Items must be unused, in their original condition, and in the original packaging.

5.2 Non-Returnable Items

  • Items showing signs of use, assembly, or installation.
  • Custom or personalized pieces made to order.
  • Items returned beyond the 30-day window.

5.3 Return Process

To initiate a return, email [email protected] with your order number and reason for return. Our team will provide a Return Merchandise Authorization (RMA) number and return shipping instructions. Do not ship items without an approved RMA.

5.4 Refunds

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error or a defective product.


6. Disclaimer of Warranties & Limitation of Liability

6.1 As-Is Basis

To the fullest extent permitted by applicable law, all products and services are provided on an “as is” and “as available” basis. Horizon et al LLC makes no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, beyond those specifically stated in our return policy.

6.2 Limitation of Liability

In no event shall Horizon et al LLC be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our products or website. Our total liability for any claim shall not exceed the purchase price paid for the specific product giving rise to the claim.

6.3 Product Safety

All products are intended for residential, decorative, and standard household storage use. Follow all assembly instructions and weight limits included with your product. Horizon et al LLC is not liable for damages arising from improper installation, overloading, or use outside the intended purpose.


7. Contact, Complaints & Dispute Resolution

If you have questions, concerns, or complaints regarding these policies or your order, please contact our customer support team:

Chefdivaondemand Store — operated by Horizon et al LLC

19218 Pinnacle Court, Redding, California 96003, United States

Email: [email protected]

Phone: +1 (530) 241-5100

We aim to resolve all customer concerns within 3 business days. If a resolution cannot be reached, disputes shall be subject to binding arbitration or litigation in the jurisdiction of Shasta County, California, in accordance with California law.

This legal page was last reviewed and updated on April 21, 2026. All policies apply to orders placed on chefdivaondemand.com and are enforceable under the laws of the State of California, United States. Horizon et al LLC (California Entity File No. 201915010291) is the sole legal owner and operator of Chefdivaondemand Store.